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Telemedicine FAQ
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Telemedicine FAQ

Q: How will I meet with my doctor?
A: Once you’ve scheduled an appointment, you’ll receive a link to your doctor’s personal ‘room’ in Doxy. Just click on the link approximately 10 minutes before your scheduled visit, and you’ll be ready for your consultation. There’s no app to download. You can check-in for your visit from any internet browser.

Q: How long will my visit last, and will I be able to ask my doctor questions?
A: Just like an in-person visit, you will see your doctor for as long as you need to address your immediate concerns. And you will be able to ask and get answers for any of your pertinent medical concerns.

Q: If I need a prescription, can this be covered during my Telemedicine appointment?
A: If, during your visit, your doctor determines that you will need prescription medications, you will be able to receive this prescription during your remote visit.

Q: Will my insurance cover a Telemedicine visit?
A: Given the current COVID-19 pandemic, most insurance companies have agreed to cover the cost of Telemedicine visits, but you should confirm your individual coverage prior to your telemedicine appointment.

Q: How can I ensure my privacy during a Telemedicine appointment?
A: Thanks to our Doxy platform, the entire visit will be encrypted, protected and compliant with all HIPAA regulations. So you can feel comfortable and secure in sharing all your concerns with your physician during this Telemedicine appointment.

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